STORE POLICY

Customer Care

Our customer care department is always there to assist you if you have any issues regarding our products or you require any assistance regarding our website. You just need to drop in an email to us at support@kvmrapparels.com with the detailed description of your query and we would reach out to you within 48hrs.

We are committed and follow the policy of customer satisfaction and always try to resolve all your issues within the timeframe of 5 working days but there is some issue that could be complex or out of our reach which might take more time to be resolved and thus we would request you to co-operate with us during such scenarios.

Privacy & Safety

1) Introduction 

The privacy policy (“Policy”) indicates who KVMR Apparels (“KVMR Apparels also identified by “we” or “us” or “our”) are and how it protects and maintains your data and information. 

KVMR Apparels does not sell or trade any kind of information in any manner, except as specified herein or if you express your consent towards the same. 

KVMR Apparels have implemented the privacy policy, in compliance with the applicable law. KVMR Apparels informs you about what information is collected, how it is collected, how it is used, and how it is stored and protected. 

KVMR Apparels' privacy policy is subject to change from time to time and KVMR Apparels may or may not be able to provide prior notice about the same. Kindly visit the privacy policy page to be updated about the changes or update the privacy policy. 

By visiting your website, you are adhering to and accepting our privacy policy and its framework. 

 

2) Information collection, information used & its security 

While you are using the KVMR Apparels website, it will use, collect and store the necessary information to ensure a smooth, safe, and customized experience. Through this information, KVMR Apparels could provide suggestions of the products, which you would prefer and love. KVMR Apparels also intend to use this information to provide you update about various offers and make you feel special on delighted occasions. Data security is the foremost priority and ethics of our business model. KVMR Apparels will never misuse or sell your information to other firms, individuals, or any kind of business. We may share your information like contact details & addresses with our third-party curious and delivery partners for delivering your products on time. We may even share your financial information with our payment partners which would be secured artificially and would be stored as per compliance mentioned by the government. Apart from these we may or may not share your details with our third-party service providers to provide your smooth shopping experience. But be assured that your data is never at risk with KVMR Apparels.

Below is the mentioned information KVMR Apparels gathers & may or may not use: 

a) Required information provided by you for optimum utilization of online portals of KVMR Apparels features 

This type of information includes your name, address, gender, date of birth, anniversary date, bank account details, credit card, debit card, UPI id, wallet details, contact details and also may include different types of information or a variety of existing information mentioned above. All this type of information is being collected by KVMR Apparels to provide you with the best possible experience and ensure smooth use of all our features of the website and application. Again, we would repeat that you can stay assured that your data security is our priority and we would harm your sentiments.

b) Information captured by our system 

Whenever you use any of KVMR Apparels online platforms you provide us consent to capture information such as your IP address, geolocation data, cookie information, device identification, type of browser you using. This type of information is automatically collected from your browser and would be used to provide you with suggestions, advertisements, and notifications suitable for you.

c) Information received from other sources 

KVMR Apparels may collect information from your social platforms that may or may not linked with KVMR Apparels' online platforms in accordance with the policy. KVMR Apparels may or may not use this information to carry out analysis to provide you with some of the best results possible in terms of products and use-friendly online platforms. We may also use this information to carry out research and provide your surveys so that we can provide you with some great offers and special discounts on special occasions. 

3) Process of using cookies 

KVMR Apparels may or may not use cookies file only after your permission, which is a small file that would be used to collect information from your browser and provide you advertisement accordingly, personalized features, likes, dislike as per your behavior on the platform. 

It is totally your decision to accept or reject cookies. However, if you deny permission you will not be able to use online platforms up to their full capacity/ features. 

4) Advertising

KVMR Apparels will never leak personal information of yours. KVMR Apparels may or may not use third-party applications or companies to advertise KVMR Apparels products. KVMR Apparels may or may not use information from the user community such as a fan book page or a tagged image or video from social media of yours to promote, showcase customer satisfaction and advertisement. 

5) Miscellaneous

a) Rights and Discretion 

You have to right to decide to provide information or not. Some of the information which we collect is mandatory and if you fail to provide the same, you will be restricted from using all the features of the online portal.  

You can add or delete or modify the information provided by you, but we would also keep a record of the old information for records purposes. 

If you select the option of mail advertisement by newsletter or mails, we would send you the same. If you wish to unsubscribe you can choose that option too because we don’t believe in spamming. 

 

b) Important Disclaimer  

Although the Company provides full security and secrecy to your Personal Information, we urge you to be careful with sharing of your Personal Information with any third party claiming to be related to the Company on separate emails/phone calls, etc. The Company disclaims any and all liabilities towards any such claims that have arisen due to your own negligence or willful misconduct and the Company takes no responsibility of the same. 

c) Change in Privacy Policy 

KVMR Apparels may update, change or modify existing privacy policies from time to time. We would mention the date about the same. You can regularly visit of privacy policy page and keep yourself up to date. We may or may not be able to provide you with prior notice about such changes. 

d) Further Acknowledgements 

You hereby accept, acknowledge and agree that this Privacy Policy: 

i) is understandable, simple, clear and sound, and easy to access and provide statements of the Company’s policies and practices with respect to the Information 

ii) provides for the various categories of sensitive and/ or personal and/ or financial data of information to be collected 

iii) provides for the purposes of collection and usage of the Information; 

iv) provides for disclosure of Information; and 

v) provides for reasonable security practices and procedures as per compliance. 

e) Grievance redressal 

The Company respects your privacy and if you do not want to receive any kind of communications from KVMR Apparels or have any grievances to share, please drop us an email at support@kvmrapparels.com 

Wholesale Inquiries

We also serve wholesale or bulk orders according to your requirement. You just have to drop us an email at support@kvmrapparels.com with your requirement and we would get back to you within 48hrs. We would request you to provide us a detailed description of your requirement with your contact details.

 

Payment Methods

Credit / Debit Cards
Multiple Wallets

Cash on Delivery